Mopinion - Slow loading times – Incident details

All systems operational

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Slow loading times

Resolved7 hours 15 minutes

Affected

Deployment

Degraded performance from 8:50 AM to 12:52 PM, Operational from 12:52 PM to 4:06 PM

Feedback API

Operational from 8:50 AM to 4:06 PM

www.mopinion.com

Operational from 8:50 AM to 4:06 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result. The deployments are available again. The charts are available again. Loading within the portal is still a bit slow.

  • IdentifiedUTC

    We have identified the root cause of the connectivity issues. We are implementing mitigating measurements.

  • InvestigatingUTC

    We are investigating this incident whereby we are currently experiencing intermittent connectivity issues that may impact access to some of our services. Our team is actively investigating the cause and working to resolve the issue as quickly as possible.
    Please note that the service is not entirely down, and many features remain operational. The deployment manager in the portal does not show the deployment settings. Feedback collection can be interrupted. We will continue to provide updates on this page as we make progress.
    Thank you for your patience and understanding.